
Product Expert (f/m/x)
- Remote, Hybrid
- Wien, Wien, Austria
- €75,000 per year
- Product Operations
Job description
join us and drive the energy revolution
are you passionate about the energy transition and naturally curious about power markets? We are looking for a collaborative product expert (f/m/x) who will serve as point of contact and subject matter expert for a specific product or range of products within the company's portfolio. You will be responsible for understanding the product inside and out, staying up to date with industry trends, and effectively communicating product features and benefits to both internal teams and external stakeholders. Your role will involve collaborating closely with various departments such as asset optimization, marketing, sales, and trading operations to ensure the success of the product.
stand for the best customer experience
as part of our handpicked team of experts, you
develop and maintain the release board, feature matrix for sales, and clear, accessible product documentation (FAQs, technical specs, data documentation) to support internal teams and streamline go-to-market efforts,
act as the product knowledge hub, enabling internal teams (e.g., sales, trading operations) through engaging training formats and direct support in client interactions,
gather and organize requirements for product planning and development,
actively engage with customers to understand their current needs, gather feedback, and anticipate future expectations to inform product development and increase customer satisfaction,
own the dashboard design process, ensuring a consistent, user-friendly, and on-brand experience,
drive quarterly dashboard releases that deliver measurable value to all existing and new markets, incorporating qualitative and quantitative user feedback, and
collaborate closely with our existing teams, and external partners to align roadmap priorities and implementation paths based on business value and technical feasibility.
Job requirements
how you fit into the team
you want to participate in the transition to clean energy actively, and
value excellent team spirit, start-up culture and creative freedom,
have a background in either business, IT, science or similar,
have experience in a similar role in the energy industry, ideally involving dashboards,
enjoy working closely with customers and translating their feedback into actionable insights,
have excellent communication and presentation skills, with the ability to convey and document complex technical concepts in a clear and concise manner,
have strong analytical and problem-solving skills, with the ability to interpret user data and make data-informed product decisions,
have a good eye for design and aesthetics,
are experienced in preparing product documentation and training materials to support sales and operations teams,
are fluent in English. German and other languages are a plus,
are detail-oriented with a focus on delivering high-quality work in a fast-paced environment,
can collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization,
have basic coding skills in Python and some experience with using LLMs,
experience with enterprise architecture is nice to have,
are interested in the power industry, power trading and artificial intelligence, and
are a curious person with a good sense of humour.
what's in it for you?
we believe in transparency and keeping our colleagues updated on every aspect of our business. furthermore, we offer a wide range of benefits
30 days of vacation
60 days of work from anywhere
extensive support of lifelong learners
hybrid and flexible working model
referral bonus
regular social events and holiday party
free public transportation ticket
free lunch & fruits and fair-trade coffee at the office
offsetting your private CO2 emissions
sustainable enspired merch
we are an equal opportunity employer and consider all qualified applicants. We offer an attractive salary which corresponds to your skills of at least EUR 75,000.- gross annually.
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